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Call us at: +27 21 424 9988
Email us at: info@amazingholidays.co.za
Please note the emergency number will only be utilised for emergencies whilst traveling. For all other queries, please use the business contact details
Emergency Contact Number: +27 79 529 7586
Frequently Asked Questions 
How many months must my South African passport be valid for before I travel?
Whether you are flying abroad, or boarding a cruise, your South African passport must be valid for a minimum of 6 months beyond your planned date of return.
What are the requirements for travelling internationally with minors from South Africa?
South African law requires parents travelling internationally with children under 18 to carry an unabridged birth certificate. If only one parent is travelling, you may also need a parental consent affidavit, regardless of whether you are cruising local waters or flying to abroad.
Which of your destinations can South African passport holders visit visa-free?
South Africans enjoy visa-free entry to Zanzibar, Mauritius, and Thailand (up to 30 days), as well as the Maldives (free visa on arrival). For Europe, you need a Schengen Visa, and for the UAE, a tourist e-visa is required prior to departure. Let our team assist you with these.
Do I need a special visa for European or Caribbean Cruises?
If your cruise leaves the Schengen area (for example, visiting Turkey or North Africa) and re-enters, you will need a Multiple-Entry Schengen Visa. Always check your specific cruise itinerary with your Amazing Holidays consultant before applying for visas.
Do I need a Yellow Fever certificate for Zanzibar or the Islands?
If you fly directly from South Africa to Zanzibar, Mauritius, or the Maldives, a Yellow Fever certificate is not required. However, if your flight to Zanzibar transits through an endemic country (like Kenya or Ethiopia), you will need to present a valid certificate upon arrival.
Are Amazing Holidays Consultant holiday quotes guaranteed in Rands (ZAR)?
Our quotes are subject to the Rate of Exchange (ROE) and may fluctuate based on the Rand’s performance against the Euro, US Dollar, or UAE Dirham. Your package price is only guaranteed once full payment has been received and your tickets or cruise cabins are confirmed.
How do onboard cruise accounts work?
Cruises are cashless. You will receive a cruise card linked to your credit card.
How do I request a honeymoon room upgrade or special setup in Mauritius or the Maldives?
If you are travelling for a honeymoon or anniversary, let us know immediately! Most resorts in Mauritius, Zanzibar, and the Maldives require a copy of your marriage certificate (usually valid up to 6 or 12 months after the wedding) to provide complimentary honeymoon perks like romantic dinners, room upgrades (subject to availability), or welcome champagne.
When will I receive my final travel documents and e-tickets?
Your final itinerary, e-tickets, hotel vouchers, and cruise boarding passes are typically emailed to you 14 to 21 days prior to your departure, provided your booking has been paid in full.
How early do I need to check in for my international flight out of South Africa?
For international flights departing from OR Tambo (JNB), Cape Town (CPT), or King Shaka (DUR) to Europe, the UAE, or our Island destinations, you must arrive at the airport at least 3 hours prior to departure. Boarding gates usually close strictly 45 minutes before takeoff.
What is the check-in and embarkation process for MSC and NCL cruises?
You must complete your online check-in via the cruise line’s website or app at least a week before sailing. You will be assigned a specific “embarkation time” on your cruise ticket. To manage crowds at the port (whether in Durban, Europe, or the Caribbean), you must arrive only at your designated time.

